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Acobot Captures Thousands of Leads for Skyfi Labs

, Acobot Captures Thousands of Leads for Skyfi Labs, TornCRM

Since 2012, roughly 250,000 school college students throughout 35 international locations have benefited from the sensible abilities and project-based courses that Skyfi Training Labs offers. The corporate, based mostly in India, gives each on-line and classroom applications and workshops masking plenty of extremely technical topics, together with machine studying, robotics, electrical engineering, and the Web of Issues.

Skyfi Labs gives each free and paid programs, and earlier this yr, it observed that its conversions have been far decrease than trade norms. A disproportionate variety of college students went to its web site at no cost programs and left with out buying extra sources or signing up for paid coaching.

To handle the difficulty, Skyfi Labs added reside chat to its web site to seize gross sales leads that it hoped could possibly be transformed into paying prospects. Although it did see a slight bump within the variety of conversions generated, the answer got here at a excessive worth, which was not being offset by the gross sales enhance.

Since that resolution proved to not be very cost-effective, Skyfi Labs stored wanting and ultimately got here throughout Acobot, which relies in Sunnyvale, Calif. Acobot designs voice-enabled digital procuring assistants for on-line e-commerce shops. Its digital assistants, which seem as pop-up widgets, can assist prospects discover the merchandise they want, reply their questions, and information them by means of to checkout. The chatbots will also be skilled for cross-selling, upselling, product suggestions, couponing, and extra.

Every time Acobot has captured a gross sales lead, it sends a real-time notification through e mail.

It took Skyfi Labs simply 10 minutes to arrange its personal Acobot digital assistant. Virtually instantly, the gross sales leads began pouring into the companys e mail inbox.

All of us knew reside chat was essentially the most environment friendly conversion software, stated Pavan Ponnaganti, founder and CEO of Skyfi Labs, in an announcement. We by no means anticipated {that a} chatbot may seize extra gross sales leads than a human, however Acobot shocked us.

In simply 5 months, Acobots digital assistant was engaged in 102,518 periods on Skyfi Labs web site (www.skyfilabs.com). Out of these, it generated 19,151 gross sales leads and achieved a dialog charge of 18.7 %, permitting Skyfi to efficiently flip twice as many web site guests into gross sales leads after which into paying prospects.

After optimizing the settings and additional coaching the Acobot digital assistant to reply often requested questions, Skyfi Labs doubled the amount of gross sales leads with out rising the amount of visitors on its web site. The digital assistant has achieved the next lead conversion charge and generated much more gross sales leads from the identical web site visitors than its earlier reside chat providing.

In response to Ponnaganti, the Acobot digital assistant continues to herald greater than 100 viable gross sales leads day by day.

Acobots integration choices {and professional} providers groups helped Skyfi Labs combine the digital assistant with its enterprise processes seamlessly. As its e mail inbox is full of leads, Skyfi Labs makes use of Acobots built-in lead callback characteristic to ship leads instantly into its CRM methods and different back-office purposes, streamlining the gross sales course of and enhancing the effectivity of its gross sales workforce.

Acobots expertise makes use of synthetic intelligence to study autonomously from the web sites the place it seems. Along with chatbots for e-commerce gross sales and lead era, Acobot makes chatbots for customer support as nicely.

Skyfi Labs is an progressive e-learning supplier, Ponnaganti factors out. Had been open to new applied sciences and at all times testing new instruments to develop our enterprise. Weve grow to be a loyal buyer of Acobot as a result of it’s an easy-to-use but environment friendly software for lead era. 

The Payoff

In simply the primary 5 months after deploying an Acobot digital assistant on its web site, Skyfi Training Labs noticed the next outcomes:

  • 102,518 on-line chat periods;
  • 19,151 gross sales leads;
  • an 18.7 % conversion charge; and
  • two occasions as many web site guests changed into gross sales leads and paying prospects.
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