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WhatsApp looks to make reporting bugs easier with new ‘Contact Us’ page

WhatsApp looks to make reporting bugs easier with new ‘Contact Us’ page

WhatsApp has had its fair proportion of points with bugs and errors the identical as every other main on-line communication platform. Beforehand, customers may both e-mail WhatsApp on their help e-mail handle or simply merely anticipate WhatsApp to take discover and repair the difficulty, however lastly, WhatsApp has determined so as to add a brand new and extra environment friendly methodology of permitting customers to report bugs and errors. It is a nice transfer by WhatsApp because it eases the method for customers to report bugs and permits for WhatsApp to resolve points shortly and make their utility smoother.

WhatsApp has not but launched a beta check model of this however based on a characteristic tracker website that makes a speciality of WhatsApp options, referred to as WABetaInfo, the WhatsApp beta model accommodates the references for this characteristic and it might be launched in a future construct. The best way customers will be capable of report the bugs via this characteristic will likely be by opening the “Contact Us” web page from settings after which they might be required to explain the error in a textual content area, they may also be supplied with a checkbox to incorporate their machine specs to make it extra comprehensible for builders at WhatsApp and it will additionally make it simpler for builders to determine whether or not the difficulty is restricted to at least one sort of machine or is happening in all eligible gadgets. This replace may also embrace the choice for builders to begin a direct WhatsApp chat with the complainant to achieve a greater understanding or to offer directions on resolve the error.

Though this characteristic is revolutionary and vital, it has nonetheless not been launched even in beta tester variations however, as said earlier than, will most definitely be launched to the general public in future variations. Together with this characteristic, WhatsApp has been testing some extra new options together with scheduling messages and having the choice to mute chats indefinitely changing the “Mute For 1 12 months” choice. The “Always Mute” choice is one which customers have been requesting for years and now that there are rumors of it being fulfilled it’s actually thrilling for customers. Moreover, it has been reported that the regularly requested “Multiple Device” characteristic is in its closing levels of testing. This characteristic would permit customers to hyperlink as much as 4 gadgets to their major machine. An lively Wi-Fi connection could be required to hyperlink all gadgets and obtain the chat knowledge onto them however after linking an lively Wi-Fi connection is not going to be required on the primary machine. It is a big characteristic that may permit customers plenty of flexibility in utilizing WhatsApp.

, WhatsApp looks to make reporting bugs easier with new ‘Contact Us’ page, TornCRM

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